Yes. Test dyeing is generally conducted on 1 kg of fabric. For digital or screen print testing, our manufacturers usually test 1m of fabric. You can request to have these test fabrics sent to you for review, just let us know.

Yes. Once a sample in one size is confirmed as correct, and you confirm your production, then the manufacturer will do your size grading.

No. Manufacturers produce one sample of each style in one size. Once you’ve reviewed and approved the samples, their sizes will be graded in preparation for mass production.

We and our manufacturers conduct QC on a weekly basis during any project. Most of our manufacturers QC every completed garment, whereas a few of our manufacturers QC 75% of completed garments by choosing garments randomly within each batch.

If you notice any of your pieces have errors, you need to contact us within 7 days of receiving your shipment. The first thing you need to do is send us images or a video showing the errors in detail. From this, our manufacturers can determine whether you require a repair or full replacement of the specific piece(s).

Yes, we understand that sometimes you just want an unbiased set of eyes to review the work of your manufacturer. We have a special service designed just for these situations, operated by our meticulous staff. Visit our Quality Control page for more information.

At the end of every audit, your QC Project Manager will send you an in-depth report and analysis of our findings. These detailed reports include the total number of pieces reviewed, measurements to match against your technical specifications, number of pieces with errors, images of each error uploaded to Google Drive, and a final written assessment.

No. Our manufacturers are some of the busiest in the region and their preference is not to work alongside designers. Also, other designers can easily be exposed to the risk of design theft, called “design exposure”. In an effort to mitigate this risk, Our project managers work on your behalf.

Our manufacturers provide clear plastic sleeves to individually pack garments. We’re also proud to provide recycled eco-sleeves that can be printed on and are biodegradable, compostable, and disposable. Visit our Shop page to learn more.

At this time we and our manufacturers only produce clothing for humans.

No. This is called “on-demand” production. Our manufacturers only produce via MOQs (minimum order quantities) which you must meet.

Lead Times are the length of time you’ll need to wait in the manufacturer’s production cue before your production can begin. Your specific lead time will begin from the moment your payment is received. We currently works with 53 ethical-verified clothing manufacturers which means there are over 50 different production cues with their own lead times. We’ve seen lead times hover anywhere from 2.5 weeks to 6 weeks. January through March is generally slow, and for the rest of the year everyone is swamped. Get started today!

A production timeframe between 1 to 4 weeks is not realistic.

All reputable clothing manufacturers like those in us network are busy as they have other clients that are already producing before you. We often see enquiries coming in with “Urgent” in the subject line. This doesn’t change the fact that your production must be assessed, quoted on, paid for, wait in the existing production cue, then sampled, tested, approved by you, mass produced, quality controlled, bagged and tagged, and finally shipped to you.

There are several factors that impact your production timeframes. These factors include the back-and-forth communication with you regarding your production requirements, time to research and obtain quotes, your speed of providing payments to secure your productions (bank-to-bank transfers can take days), the chosen manufacturer’s lead times, your speed of providing approvals to move production stages forward, pattern making, samples production and testing, the time for mass production and quality control, tagging, bagging, and finally shipping to your location.

We recommend planning well in advance of contacting manufacturers and also allotting extra time for the completion of each stage in your production cycle.

Its not easy to answer this question because every production is unique. The complexity of your garments’ styles, the total number of pieces in your order, and the availability of fabrics and materials will all impact your production timeframe. You also need to consider a variety of other factors that can impact your production timeframes, which is highlighted in one of the other FAQs. We’ve had productions range from 1.5 months to 4 months. The only way to know for sure is to send us your tech packs or samples and allow us to calculate your production timeframes.

Your finished clothes are safely packaged in clear plastic/recycled sleeves, then packed into boxes and prepared for shipment. To order recycled organic sleeves, please visit this Shop page.

There is no way to know the answer to this question without first seeing how many boxes, dimensions, and total weight you have to ship. Also, each freight forwarder has its own fees and you need to calculate other factors such as insurance, duties, and taxes which will impact your shipping costs. With sea freight, your minimum volume must be at least 3 cubic metres.

It depends on where you live, and which shipping method you need to use. Air freight is faster than sea freight. To give you an example, our clients receive their packages usually between 4 to 10 business days from the shipping date. The fastest we’ve seen is 48 hours door-to-door. Sea freight can take months.

No. Once your second production payment is finalised and your clothes are packed, we will help you arrange your shipping where you must pay directly to the agency you choose. This is called Ex-Works in the shipping industry.

Yes, that’s perfect. All we need is your account number and your shipment details, and we can even arrange your shipment for you.

We guarantees that your garments are securely packed and sent with your chosen shipping company but we do not maintain any responsibility once your packages are out of our premises. It’s highly recommended that you add insurance to your shipments for this exact reason. You’ll need to speak with your shipping agent or freight forwarder for further details about your shipments.

MOQs for printing vary depending on your choice of fabrics. The MOQ ranges from 30m to 1,000m or higher.

MOQs for dyeing vary depending on your choice of fabrics. The MOQ ranges from 30m to 1,000m or higher.

Yes. Our manufacturers are able to naturally dye fabrics. These are generally used for natural fibre textiles such as cotton or rayon or linen etc. Prices for using organic dyes or eco-ink are higher than conventional dyes but we do not have prices, we can only tell you your exact costs during quoting. Check out this post from our Instagram page about natural dyes.

Our manufacturers produce amazing print quality through screen printing, digital printing, sublimation, hot press, discharge, reactive or pigment printing, and more. Send us your graphic design files along with your tech packs and we will recommend the best option for you.

For screen printing, the maximum number of colours is 8. For digital printing, it’s nearly unlimited.

There’s no way to answer this question without seeing your detailed tech packs and your graphic design files. There are two possible scenarios, depending on what you’re producing. Either the fabric needs to be printed first before making your clothes or your clothes need to be made before your printing is completed. Both scenarios come with varying timeframes.

We accept Adobe Illustrator, PDF, JPG, or PNG file formats. If you’re printing an image on a section of your garments (ie: logo on the chest) then you need to send your file with the exact dimensions set to scale. If you want an all-over printing of the entire fabric, we need your files saved for yardage printing or repeat printing. This means we need your image dimensions in centimetres to represent exact scale.

Yes. Test dyeing is generally conducted on 1 kg of fabric. For digital or screen print testing, our manufacturers usually test 1m of fabric. You can request to have these test fabrics sent to you for review, just let us know.

Some of our manufacturers charge a nominal setup fee during samples production for digital printing, embroidery, screen printing, or dyeing.

Costs of screens vary depending on the size of the screens needed for your specific designs. Prices can range from $25 USD to $250 USD. Keep in mind that each new colour in your design requires a separate screen. The great thing about screens is they can be reused hundreds of times in future productions.

No. The manufacturers we work with ,they prefer to stay hidden from being accessible by everyone – almost none of them have websites.

There’s no such thing. The words “cheap” and “quality” should never be used in the same sentence in the fashion manufacturing industry. Cheap can mean unethical, low quality, and bad business ethics. We only works with ethical high quality manufacturers that produce high quality garments consistently.

We only share your tech packs with the ethical manufacturers in our network whom we trust implicitly. When you’re not in production, your intellectual property is stored off-site for protection against design exposure.

Yes. If you would like us to sign an NDA, please email it to usand our Director will review it. When you start working with us, we will provide you with a working contract that highlights all roles, responsibilities, and terms.

Yes. We can collaborate to ensure you have all the correct amount of materials for your production, then we can have one of our ethical manufacturers make your clothes for you

For all productions, we only accept Bank Transfer, PayPal, Western Union, Money Gram, Transfer Wise. For sampling and production value lower than 3000 USD, payment should be fully charged. For production value over than 3000 USD, we accept 50% deposit and balance before shipping.

The only way to receive a production quote is by sending us your detailed tech packs or sending us physical samples of garments you want to replicate.

If manufacturers aren’t that tied up, it can take less than a few hours. But if it’s peak production season, it can take a few days. Also keep in mind that the more accurate your tech packs are, the easier it is for us to provide you with quotes. If you’ve sent samples, we will need to physically take your samples from one manufacturer to another, this can take over a week.

Quotes are valid for 30 days from the day we send your quote to you. Once you approve your quoted production costs, our manufacturers will honour this production cost for up to one year.

Some of our manufacturers charge a nominal setup fee during samples production for digital printing, embroidery, screen printing, or dyeing.

Yes some of our manufacturers can however almost all the manufacturers in our network create their own patterns on paper. They can create patterns from your tech packs.

Yes. Paper patterns can easily be replicated from and it can speed up the time it takes to produce your samples.

The costs to create patterns can vary between manufacturers. Some manufacturers include the pattern making costs as part of the sampling cost, while other manufacturers may charge a flat fee of $30 USD or more per pattern.

Size grading is completed free of charge after your samples are completed and your production is confirmed.

Yes and No. As long as you alter at least 30% of their original style, the shorts can be replicated. But if you want to copy their style, their features, and designs, then we cannot work on this because it is illegal.

Yes. We can source just about anything you need.

Yes. Simply lets us know in your tech packs what you need, the dimensions, graphics design files, etc. and we’ll source and project manage the production of your labels and tags for you.

We have access to most fabrics that are available in the world.we can source fabrics asyour requirements

Yes. There are a variety of sustainable fabrics available through our suppliers. Please let us know what you’re looking for.

Yes. We currently already work with the region’s only verified supplier that stocks Carvico’s Vita Xtra Life Lycra and a few other types of their fabric.

Yes. Suppliers charge for swatches. If you would like swatches to be sent to you, we will need you to tell us what fabric you need, send us supporting images for inspiration, and provide your address. We will prepare an invoice that covers the costs of the swatches and shipping for you.

Yes. We can source your fabric and project manage the printing as well.

Yes. Fabric production happens in the main textile mills across . If you want a producer to make a specific fabric or blend for you, we can project manage this for you but expect your MOQs to start at 3,000 kgs.

Tech packs are the blueprint of your garments and your gateway to accurate production information. Manufacturers use tech packs to calculate fabric consumption, dyeing needs, printing needs, materials needs, styling, fit, and sizing. All of these impact your production costs so without them, you’re leaving your production open to risk of failure in the samples production phase. Also if you don’t have tech packs, you can be cheated when prices are being communicated.

No.our network of manufacturers don’t offer any design services. It’s also best if you understand the blueprint of your own garments.

No. We and our manufacturers require detailed tech packs or physical samples sent to us in order to provide you with production costs.

Our friends at TechPacker have an awesome support team and love helping their customers. Before you contact them directly, have a look through the TechPacker Documentation page for loads of great tips and how-to’s.

You’ll need to turn your sketches into clearly drawn supporting images for your tech packs, with corresponding seam measurement lines. But you can still use them.

You can either send us your physical samples (with any alteration instructions) or you can take pictures of your samples and edit these images to include your seam measurements, then include them in your tech packs. Once you send your physical samples to us, we will use them to obtain production costs for you. This will take longer than if we have your tech packs but it does make things much easier if you are looking to replicate your samples.